Internet Outage Stalls DMV Offices

An internet outage has interrupted service at numerous driver license offices and license plate agencies in portions of central and eastern North Carolina, the N.C. Division of Motor Vehicles reported Tuesday.

Lumen Technologies, a local telephone service provider, reported the outage at approximately 9:15 a.m. after a fiber optic cable was apparently cut between Raleigh and Benson.

The outage is affecting 30 driver license offices and license plate agencies in portions of the Fayetteville area, the Triangle, the Sandhills, Rural Piedmont and Southern Coastal Plain.  NCDMV will attempt to reach out to customers to reschedule appointments at affected driver license offices. The NCDMV Customer Call Center in Bladen County is also affected by the outage.

Officials with Lumen are working to restore service as soon as possible. The company did not have a timetable for when service could be restored.

NCDMV officials are reminding people that many driver services, such as driver license and vehicle registration renewals, vehicle tax payments, and address changes, can be completed online without visiting an office. People can visit the official NCDMV website at to learn if they can complete their business online.

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About Jefferson Weaver 1588 Articles
Jefferson Weaver is the Managing Editor of Columbus County News and he can be reached at (910) 914-6056, (910) 632-4965, or by email at